- Mon - Fri: 09:00 - 05:00
Last Updated: January 2026
PowerPro Appliance Repair respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our appliance repair services in Kitchener, Ontario.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
We may collect personal information that you voluntarily provide to us when you:
Call us to book a service
Fill out a contact form
Request a quote
Send us an email
Schedule an appointment
Subscribe to updates
The personal information we may collect includes:
Full name
Phone number
Email address
Service address
Postal code
Appliance details
Payment information (if applicable)
We only collect information necessary to provide our services.
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Pages visited
Date and time of visit
Referring website
This information is used to improve website functionality, user experience, and service performance.
We use the information we collect to:
Schedule and confirm service appointments
Provide appliance repair services
Communicate regarding service updates
Respond to inquiries
Send invoices or payment confirmations
Improve our website and services
Comply with legal obligations
We do not sell or rent your personal information to third parties.
We may share your information only in the following circumstances:
With technicians performing the requested service
With payment processors to complete transactions
With legal authorities when required by law
To protect our rights, property, or safety
All third parties handling data on our behalf are expected to maintain confidentiality and security.
Our website may use cookies or similar tracking technologies to enhance user experience.
Cookies help us:
Understand visitor behavior
Improve website performance
Analyze traffic patterns
You may disable cookies through your browser settings. However, doing so may affect website functionality.
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
While we strive to protect your data, no online transmission or storage system can be guaranteed 100% secure. Users provide information at their own risk.
We retain personal information only as long as necessary to:
Provide services
Maintain service records
Comply with legal obligations
Resolve disputes
When no longer required, information is securely deleted or anonymized.
If payments are processed electronically, payment details may be handled by secure third-party payment processors.
We do not store full credit card numbers or sensitive payment details on our servers.
If you contact us via email, we may retain the correspondence for service records and customer support purposes.
We will not send promotional emails unless you have consented to receive them.
You may unsubscribe from communications at any time.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. Users should review the privacy policies of third-party sites before providing personal information.
Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18.
If we become aware that personal data from a minor has been collected, we will take appropriate steps to delete it.
Under applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
Request access to your personal information
Request correction of inaccurate information
Withdraw consent for data processing
Request deletion of your personal data (where applicable)
To exercise these rights, please contact us using the details below.
By using our website or booking our services, you consent to the collection and use of your information as described in this Privacy Policy.
You may withdraw consent at any time by contacting us. However, withdrawal of consent may affect our ability to provide services.
PowerPro Appliance Repair is not responsible for unauthorized access to personal information caused by factors beyond our reasonable control, including cyberattacks, system failures, or third-party breaches.
We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices.
Updates will be posted on this page with a revised “Last Updated” date.
Continued use of our services after updates indicates acceptance of the revised policy.
This Privacy Policy is governed by the laws of the Province of Ontario and the applicable federal laws of Canada.
Any disputes relating to privacy matters shall fall under the jurisdiction of Ontario courts.
If you have questions regarding this Privacy Policy or your personal data, please contact:
PowerPro Appliance Repair
Kitchener, Ontario
Phone: 437-970-2257
Email: powerproappliance@gmail.com
